- Issue Date: November 16, 2015
- Closing Date: November 25, 2015
The Office of Innovation & Technology (OIT) is seeking proposals to provide a form management platform for a 3-month pilot project involving the conversion of a number of public-facing PDF forms into responsive web forms. This pilot is part of a larger project where we will be working with multiple departments throughout the City organization.
During the pilot, we will work with two to three departments that have divergent needs regarding their forms, in order to maximize what we can learn. We will convert a number of their public facing forms to web forms to improve the experience of citizen users. During this phase, we do not want to disrupt the departments’ internal workflows. The proposed platform should be capable of accommodating us in this goal.
As we move beyond the pilot, we will give departments access to their data collected through the platform for them to directly integrate into their workflows, potentially modifying both the form and the workflow in the process. Thus the proposed platform should allow us to provide this segregated access to data as well.
The intended timeline of the pilot is from December 2015 through February 2016. If the pilot goes well, we will continue to roll the platform out to other departments.
We realize that no platform is going to be a panacea, but we do have a large number and wide variety of forms and processes that we are seeking to convert, e.g.:
- Report violations of the City’s Paid Sick Leave ordinance
- Apply to host an event or program at a recreation facility
- File for an appeal to a fire code violation
A non-exhaustive example list of features that we have in mind to support these goals includes:
- Quick and easy configuration of the web forms
- The ability to collect legally enforceable electronic signatures
- Rendering form results into a PDF or image template, and emailing or faxing the result (so as to ensure existing workflows can be maintained while the benefits of digitization are explored by the involved departments)
- Forms that can be styled and embedded in other pages
- Integration with payment processors
- External datastore integration
- A sensible and robust API
Submit proposals to Mjumbe Poe, Digital Services Architect, at email@example.com no later than Wednesday, November 25, 2015 at 5:00 pm EDT. In your proposal, please articulate as you see fit, but in under 2500 words, how your solution will meet our needs as described above.
Please post any questions as a comment below. If you ask questions via email, they will be reposted with the answers in the comments section below so that they are accessible to all vendors.