[Closed] RFI – Call Accounting Software Solution

The City of Philadelphia (“City”) is embarking on a significant initiative to modernize its administrative business processes and related legacy technology systems that currently support its business operations. As part of this initiative, the City intends to procure a new Call Accounting Software System.  The City, through its Office of Innovation and Technology (OIT) has issued this Request for Information (RFI) in order to solicit statements of interest, capabilities, and Rough Order of Magnitude (ROM) cost estimates from all Respondents interested in, and capable of, providing commercial off-the-shelf (COTS) software as part of the City’s solution.

Follow the links below for more information on the opportunity:

Call Accounting Software System RFI

Question Template

Responses to the RFI must be submitted by February 9, 2018, before 5:00 PM (Local Philadelphia Time).  Email responses to Timothy.Brown@phila.gov and gayle.ruggeri@phila.gov.

Email all questions no later than 5:00 pm, Local Philadelphia Time, on January 5, 2018 to Timothy.Brown@phila.gov and gayle.ruggeri@phila.gov.

Responses to questions will be posted in the comments section on January 22, 2018.

Responses to Questions for the Call Accounting System RFI

Posted in Consulting, Process Improvement
One comment on “[Closed] RFI – Call Accounting Software Solution
  1. GayleR says:

    Responses to Questions for the Call Accounting System RFI have been posted.

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