REQUEST FOR PROPOSALS: Services Delivered to the City of Philadelphia, Office of Open Data and Digital Transformation
The Mayor’s Fund for Philadelphia on behalf of The City of Philadelphia, Office of Open Data and Digital Transformation
Proposals must be received no later than
5:00 p.m. Philadelphia, PA, local time, on Wednesday, October 24, 2018. Please note: The deadline for this RFP has been extended to Monday, November 5 at 9:00 a.m. A PDF version of the proposal must be emailed to: firstname.lastname@example.org and email@example.com
Statement of Purpose
The Mayor’s Fund for Philadelphia and the Office of Open Data and Digital Transformation (ODDT) seek a qualified Interior Designer who has experience designing person-centered or trauma-informed service environments.
The Mayor’s Fund for Philadelphia (the Fund) works in close partnership with the City of Philadelphia and private sector partners to develop and run initiatives that reflect Mayoral priorities and seek to improve the quality of life for all Philadelphians. The Fund will serve as the fiscal administrator for this contract opportunity. The Office of Open Data and Digital Transformation will serve as the project manager for this effort on behalf of the Fund.
The Office of Open Data and Digital Transformation (ODDT) collaborates with departments and the public—employing human-centered design methods—to create services that support the success and well-being of all Philadelphians.
In July 2017, the Mayor’s Fund for Philadelphia and the City of Philadelphia were awarded a Knight Cities Challenge (KCC) award from the John S. and James L. Knight Foundation. The Knight Cities Challenge seeks ideas that help make cities more vibrant places to live and work, focusing on three drivers of city success: keeping and attracting talent, expanding opportunity, and creating a culture of civic engagement.
The award has funded a project titled the PHL Participatory Design Lab, spearheaded by the Office of Open Data and Digital Transformation (ODDT) and the Mayor’s Office of Policy, Legislation, and Intergovernmental Affairs.
PHL Participatory Design Lab—comprises an in-house multidisciplinary and cross-agency team of service designers, policy-makers, and a social scientist. The Lab uses participatory design and evidence-based methods, like service design and social science, to improve City service delivery for and with residents, service partners, City staff, and leadership.
The two projects the Design Lab is working on throughout 2018:
- The service design team is enhancing aspects of the Office of Homeless Services prevention, diversion, and intake services with participants, staff, service partners, and leadership.
- The social science team is determining the effectiveness of the Department of Revenue’s outreach strategies for their Owner-Occupied Payment Agreement (OOPA) program, which assists homeowners who are behind on their real estate taxes.
This RFP will support the service design team’s work with the Office of Homeless Services Prevention, Diversion, and Intake team.
General Disclaimer of the City
This RFP does not commit the Fund or the City of Philadelphia to award a contract. This RFP and the process it describes are proprietary to the Fund and the City and are for the sole and exclusive benefit of the Fund/City. No other party, including any Applicant, is intended to be granted any rights hereunder. Any response, including written documents and verbal communication, by any Applicant to this RFP, shall become the property of the Fund/City and may be subject to public disclosure by the Fund/City, or any authorized agent of the Fund/City.
Scope of Work
The PHL Participatory Design Lab service design team is looking for a freelance interior designer or an interior design firm to translate a trauma-informed space strategy into an actionable plan that the Office of Homeless Services can implement. The trauma-informed space strategy was created after the team spent time in the field at the City’s intake sites with participants, staff, and leadership. It was co-created with staff and trauma-informed service experts.
Because this is grant-funded work, we’re looking for freelancers or firms who can start immediately and can complete the design work by the end of 2018. Please see the comments section about flexibility with the end date. This is not a full-time position. It’s a contract-based engagement.
- Work with the PHL Participatory Design Lab team and the Office of Homeless Services to translate the team’s trauma-informed space strategy for the City’s prevention, diversion, and intake sites into an actionable implementation plan.
- Iterate on the design plans for at least two review cycles.
- Finalize work through implementation guidelines.
- Train the team on concepts, plans, and guidelines through pass off meetings to capstone the project work.
- Initial design concepts
- One finalized design plan with implementation guidelines
- Design reviews and pass off meetings
By submission of a proposal in response to this RFP, the Applicant agrees that it will comply with all contract monitoring and evaluation activities undertaken by the City of Philadelphia and the Mayor’s Fund for Philadelphia, and with all security policies and requirements of the City.
As a contractor of the Mayor’s Fund for Philadelphia, the selected applicant will be required to maintain insurance. Specific policies and minimum limit(s) will be commensurate with the scope of work to be performed, and will be determined with the Interior Designer once selected. The Interior Designer may be required to provide proof of insurance at the Fund’s discretion.
To apply for this contract opportunity, applicants must submit the following:
- Portfolio that reflects your experience in creating person-centered or trauma-informed environments
- Brief proposal that includes 1) estimated project cost (Please note: The proposed budget should not exceed the small contract amount of $34,000); 2) your availability to start work in November of 2018; and 3) a high-level 2-month project plan with approach, timing, milestones, and deliverable review processes.
Strong candidates will have:
- Portfolio that reflects your experience in creating person-centered, healing-centered, or trauma-informed service environments
- Effective methods for managing and delivering on time
- Three years of professional work experience in the interior design field
Deadline for Submission
Proposals must be received no later than
5:00 p.m. Philadelphia, PA, local time, on Wednesday, October 24, 2018. Please note: The deadline for this RFP has been extended to Monday, November 5 at 9:00 a.m. A PDF version of the proposal must be emailed to: firstname.lastname@example.org and email@example.com.
NOTE: Please do not send private questions about this RFP to the above email addresses. If you have a question, you must post it below in the comments section. We’ll respond to your question publicly, so all applicants have the same information.